Full control over your return emails in tracking notifications

🆕 What’s new
Return-related emails that were previously hidden are now fully visible and customizable in your Tracking Messages settings.
You can now activate, deactivate, and edit the content of these emails - just like you do with other notifications.
💡 Why it matters
Before, these emails were sent automatically, with no way to adjust the content. Now you decide what gets sent, and how - giving you more control over the return experience and better alignment with your brand.
🚀 How to use it
Go to ‘Tracking’ > ‘Email notifications’ in your Sendcloud menu. You’ll see the return emails listed there - ready to edit and enable as needed.