improved
Live rates now work in the new shipment form and API v3

📬 What’s new?
You can now see live rates even if you haven’t entered parcel dimensions: rates will be calculated using a default size of 10×10×10 cm.
Live rates now show correctly in the new design of the New Shipment Form once you’ve entered the receiver’s address.
If you use API v3, you can now fetch live rates via the shipping options endpoint.
💡 Why it matters
You can view carrier contract rates without getting blocked by missing dimensions.
You can keep using the new Shipment Form and still see live rates when creating a shipment.
You can show direct contract rates in your own workflow using API v3.
🚀 How to use it
In the New Shipment Form, enter the receiver’s address to see live rates.
With API v3, request rates via the shipping options endpoint.
ℹ️ Good to know
If parcel dimensions are missing, live rates use a default of 10×10×10 cm.
Live rates via API are available in API v3 only (not API v2).
Live rates are supported by UPS, DHL Express, FedEx, GLS IT, GLS ES, TNT IT, Nacex, and SEUR.