📬 What’s new?
You can now see which sub user created a parcel, both in the Sendcloud panel and via API v3.
In the panel, the sub user is shown in the label details view. It’s also included when you export your created labels as a CSV file.
Via API v3, the Retrieve a list of events endpoint returns the user ID of the sub user who created the shipment.
💡 Why it matters
When multiple people ship from the same organization account, you can trace each parcel back to the person who created it. This makes it easier to follow up on packing errors, answer customer questions about a specific order, and get insight into who is shipping what.
🚀 How to use it
In the panel, open the label details of a parcel to see who created it.
Export your created labels as a CSV to get this information for multiple parcels at once.
Via the API, use the Retrieve a list of events endpoint and check the user ID in the response.
ℹ️ Good to know
The panel shows the sub user’s name. If no name is set, their email address is shown instead. Sub users can add their name in their account profile.
The API endpoint is available for API v3 users.